Based on 92 reviews
Love our new windows. Jose and Jacob were the installers, and they did a great job!
Very pleased with our new patio door and with Jose, the installer. We may have K&J install 3 more windows soon. Good company, good products and great people!
Window leaks and they want to charge us to come out and inspect it. Do not use them. They recommended calling a leak detection company. Total joke!
Five stars for sure! I couldn't be more pleased with the work of K&J Windows, replacing 7 windows and 1 patio door for me. From beginning to end, it was a great experience. Everyone was super friendly.What made my experience great:- Sales consultant was very knowledgeable, asked the right questions and made me feel comfortable choosing my new windows. Not trying to sell me more than I needed or wanted. Also giving me enough time to decide.- I received a professional quote in PDF format, detailing costs per window and labor. This should be standard but I mention it because I received pricing from competitors who had just scribbled one lump sum number on a piece of paper.- Quote was very competitive.- Expectations about delivery times and installation process were set correctly.The, by far, best part of the project was the installation by Jose and Jacob. They did an exceptional job. Old windows were out and new were in very fast, without any damage and they cleaned up everything very nicely. They even washed the new windows. They were friendly, accommodating and fun to talk to. They built me an additional exterior trim for my patio door that was NOT replaced, so that it would match the new very nice ones that they had to build.I can't praise Jose and Jacob enough - they really put the J into K&J Windows!I highly recommend that company.
The installers were great. They were on time and did an amazing job. They cleaned up before they left. Also, they were very courteous. My windows are awesome!!
We are glad we took our neighbors advice and used K&J to replace all of our windows. From start to finish 5* service all around included the great install team of Denis, Carlos, and son. Stucco repairs guys also top notch. It was long job and watching them you could tell everyone was exceptional at what they did. And as a bonus we dug the music they had on while working - ha!
Great experience through and through! We originally met with Cody to discuss window replacement. He was kind and professional and really made us feel at ease about the process of replacing the windows in our 1940s home while still preserving the original charm of our old windows. Bonus - our windows got delivered earlier than expected! Jose and Jacob spent two days installing our windows and they were fantastic! They were hard working in the heat, kind, and treated our home with respect. We love our windows even more than we originally thought! This has been such an easy process and we’re so thankful to K&J!
We used K&J to replace 4 windows in our home and we couldn’t be happier with the experience. Cody helped us pick the perfect windows, he gave us honest opinions and advice. Their scheduling department was efficient and friendly and everything happened on time. Emma was great at communicating all appointment information. Jose and Jacob did a beautiful job with installation and had the best customer service! Every person we worked with was helpful and informative. I highly recommend K&J!
From start to finish, this was a great experience. It's no wonder their reviews are so positive. When it came to the install, Juan and his son were amazing. This is one company I am happy to endorse 👍👍
K&J did a fabulous job updating our windows. The windows themselves were the Amsco middle range product, that we chose based on budget and quality - they are great. Clean lines, work well, beautiful design. I was concerned it would make the house darker because they have built in heat and light reflecting, but it made no change in the amount of light coming in, and actually made it brighter because we do not have to use sunscreens anymore. The installers were extremely professional, had over 10 years of experience in the industry, were on time every day, worked quickly and efficiently, cleaned up after themselves, and did a fabulous job. We are thrilled with the change in our home after the windows were installed. It's like a new house! From initially working with the salesman (Tony), to the follow up questions and changes we made, to the installation, and follow up afterward, it was an incredibly smooth experience. And they quickly responded to my questions and changes I wanted to make from our initial bid. I would HIGHLY recommend K&J, I found them using on online search because I wanted to use a local small business, and am so glad I found them!Before and after pictures below. It's like I live in a magazine now!We had K&J out again at our house purchased recently (2023), they again did a fabulous job. Jose and Jacob did the install and were efficient, clean, and thorough. Everything looks amazing, the caulking was done really well to prevent leaks - a problem we were having with our previous windows. We went with a product between mid- and high-grade. They are crystal clear and keep the heat out without having to use sunscreens. I love how it gives better visibility and lets more light in. The price point was also excellent, with a discount given for doing the whole house. Thanks again, K&J, we'll recommend you to all our friends and family looking for windows.
Excellent window quote and installation process. From start to finish totally satisfied with the professionalism and quality of work from the team. Cody Eager was thorough and knowledgeable during the quote process and answered any and all questions I had as well as provided quality clarifications and information on the processes and windows. Come installation day Jose was the lead for the job and I want to give a shout out to him, his son, and his brother who did a fantastic job installing the 7 windows. Lastly, a quick shout out to what I would call the admin team, they were also very informed and would reach out to see if the installation could be completed earlier than expected. Overall the team was very communicative and did a fantastic job.
Windows and Doors were installed July, 2022. I was referred to this company by a trusted friend who had windows installed and not doors. Should have shopped them. My error.Upon complaining to the GM Yelonda, she indicated that she would be out with the 1099 Subcontractor Zeb who did the install to review the work. Upon arrival it was the owner, Darin Garcia, Zeb and a door rep. I stated, "wow the owner showed up", he states and I quote, "If you lived in South Phoenix and talked me down on price, I wouldn't be talking to you". (I live in Scottsdale). No more really needs to be said. At that point I knew what I was dealing with, and he was consistent.Through my journey of cleaning up after my $20k purchase, I found more items and spoke to the Co. about it. I learned they DO NOT like customers who complain. Darin then emailed me attacking me personally saying I had personal issues and if I defamed his company on social media his lawyers would be contacting me. What kind of company does that after you spend $20k and express dissatisfaction with their services.Tony, Salesman (1099 worker) is seemingly pleasant and relative knowledgeable however only provides a small portion of what you will be left with once windows and doors are installed. He did ask me what was important to me. I stated, "attention to detail and fit and finish" He obviously failed to tell the installers, or they simply ignored him. Fit and Finish was to be desired. Thresholds on every door was a nightmare. Big gaps between the threshold and my flooring. Chalking was marginal. Prior to taking my $10k they showed me how to open and close the kitchen window. I will take responsibility for that as I was leaving on vacation that same day. I don't think they wanted to show me however I found out later.I received a bid of $4,500 to paint the trim, doors, take the doors off and seal them, correct all the door thresholds that had big gaps left after install. All I was told is the doors are primed and you will need to paint them, period. Later I find out by Yelonda GM that they could have painted them prior for an extra charge. Oops Tony failed to tell me that part. Six weekends Sat. and Sun., 9+ hours a day cleaning up after their mess (Aug. and Sept.) not fun!Renewal by Andersen warns you of outfits like this who have 1099 workers doing the selling and installing. They all ride off into the sun set and you're left with the general contractor which in this case is.......based on the owners (Darin) comments and behavior......I will let you be the judge.Interesting, they failed to put the right hinges on a self-closing door going to the pool so Zeb who I believe owns the install company, came out with a hammer and chisel on my $1,200 door to make it fit due to the wrong hinges being installed originally. We call that "jerry rig". i was not happy and said so.Simonton Windows, I believe are good, parent company Cornerstone. Therma Tru doors at this point, junk. One door stick's and to open it you have to push your shoulder into it. Hinges on the self-closing doors squeak already.I would have paid more and stayed away from this kind of outfit.Find a Simonton Dealer in the East Valley. There's several of them.Tell all your friends and especially the ones in South Phoenix about this outfit. 1star!
As a builder we are always looking to collaborate with talented and resourceful teams like K&J Windows. You really learn the true colors of a business when you face a problem head on. Luckily for us, we were fortunate enough to have found a company who was honest and worked with us through some issues on a previous project. Jake, Brandon and Kathy were awesome to work with and we will continue to work with them on future projects. Thanks K&J!
Tony was a great salesman and Nick, Larry, Solo and Gary did a great job installing. Professional, courteous and a pleasure to have in my home. Thanks guys!!
I had a wonderful experience with K &J windows. From working with Tony to secure a quote all the way to installation the company was easy to work with. Every question I had was answered and every time I called someone answered. Jose, Jacob and Scott did the installation and were wonderful! They worked quickly and got the job done ahead of schedule. Great guys!I will definitely use them again.
Needing to replace 20+ year old windows, we chose K&J Windows based off all of the 5-star reviews. Tony was very patient and helped us select a product that best suited our needs. Unlike the other companies that gave us bids, Tony was not pushy, he is extremely knowledgeable about all of the window manufacturers and provided transparent pricing.Several of the bedrooms have west-facing windows and would get extremely hot during the warmer months. I can say unequivocally that the new windows make a world of difference. The rooms are easily 5 to 10 degrees cooler. The installation team arrived on time and were very tidy.We did notice that one of the windows was missing some interior trim. However, the office staff was very quick to handle the situation and get the trim ordered.Don't waste your time with the other companies that advertise on TV. Save yourself the grief of high pressure sales tactics and fuzzy math when it comes to pricing. K&J's prices are reasonable, their customer service is excellent and the whole process is stress-free.
Quality window products, installed on the day they promised and professional installers. They thoroughly cleaned up the worksites after completing their work
Nick and his crew showed up on time, got right to work, cleaned up as the went along and did a fantastic job. Nick walked the job with me and ensured I was satisfied. Highly recommend.
Just had my windows installed that I purchased through K&J Windows and Jose, Jacob and Scott did the installation. Jose and his men were very professional, friendly, knew what they were doing, cleaned up after themselves and were quick. Very impressed with the company and the installers. Would recommend to my friends and family.
Very happy with all aspects of this company. Sales, Cody, explained everything without pressure and gave excellent price. When windows came, installation was quick and great job.inalized finalized finalized
K&J Windows replaced all of the windows, 2 french doors, and even turned a 12’ window in my living room into a sliding door, in my 1979 built brick house. From the outset they were great. Tony came to do the quote and was knowledgeable and able to suggest the right windows and doors for me. They sent out a gentleman — who’s name I forget — to do the measurements, and he was also able to discuss the placement of the slider and french doors. Although the install itself was delayed because of supply chain issues, the office always kept me well informed and worked with me to find good dates. Finally, when Dennis and his crew came out to do the install I was blown away by the speed of their work. They really worked well together, and the quality is just great. They were courteous and professional at all times. And they did a great job of cleaning up as they went, making sure that dust in the house was kept to a minimum. If I ever have a need to install windows and doors again, I’ll definitely be using K&J again.
We got quotes from 4 places including K&J. Cody came out and right off the bat I knew this was going to be different. The sales people from Window World, Anderson, etc. were like used car salesmen with uncomfortable urgency and aggressive sales pitches. Cody with K&J is obviously an expert with windows and doors, and he was patient and detailed in generating the quote for exactly the windows and doors we wanted. We had many questions and changes and Cody was patient and knowledgeable with his responses and advice.While other company's quotes looked like scribbles on a pre-printed form, the K&J quote had every window and door clearly described and pictured to ensure we were getting exactly what we wanted. The Milgard windows are very high quality and we already notice an improvement in heat, noise, and energy efficiency. Final project price was thousands of dollars cheaper than the other companies.Installation took place on the promised time and date. Installers were respectful and professional and completed the work with good attention to detail, the windows were installed properly with every trim piece and caulk seam perfectly applied.Thank you K&J! Highly recommended!
The installation was fantastic! I am very happy with windows, they were just installed today! I must say that I was told the window install would happen within 10 weeks, THAT DID NOT HAPPEN!!! Yes they were installed almost 8 weeks after the original wait time !! I am not impressed with k&j because their only excuse was that it was manufacturer delays! The will not get the chance to do the other half of my house! My contract was with K& J, and all they did was blame on the manufacturer. BEWARE!
K & J Windows does a great job! Tony is very knowledgeable about the different windows and Zeb does a great job with the install. I highly recommend K & J Windows!!
I just had my new Milgard windows installed by K&J Windows. Everything was professional, informative and no nonsense from the very beginning. Tony came out to give us pricing and product information and Dennis and Paul came out to do the install. All three guys were highly knowledgeable, polite and made sure the job was done right. The windows look great! Thank you for going above and beyond!
Wow what a great job. Ryan and Mike experts cleaned up everything including the dust. With folks like that you're bound to continue to be successful. I'm very pleased with the windows and with the folks you sent over to do it. I've been a contractor twice with people like that you're always going to be recommended. Good help is hard to find. Thanks again for a nice job.
We had several window companies give us a quote, ranging from salesperson telling me about how bad their competition is to being quoted a product that was not a fit for our home, and then finally K & J talking about their company, what they do for their clients, not telling me about what their competition does wrong, and then offering a product (Simonton DayLight Max) that matched our project expectations. To help us with the final decision, we visited their showroom which was helpful in our decision process. After accepting the bid to do our windows, a date was set for the installation and they were right on time. The team that installed the windows was great, answered all our questions about the installation process, kept everything clean, and we felt took their time providing a solid installation. There was 1 piece of glass that had a few scratches from the manufacturer but they quickly ordered a replacement. I hated the thought about having to go through this process of getting new windows but it needed to be done to replace my 20+ year old windows and K&J was an excellent company and made the overall experience much better than we thought it would be.
Very nice experience, and glad to support a local small business. I will certainly recommend to friends and family.
Wonderful experience from the first contact to the last! From the time Cody came out for the estimate to the final install by Nick and his crew, everything was handled professionally and kindly.Cody helped me with the information I needed to get the new windows approved by my HOA. It took a crazy amount of time (due to the HOA approval process, NOT K & J!), but Cody kept in touch, making sure I had everything I needed, answering HOA questions, etc.Upon approval, a final measurement was scheduled and that went off without a hitch. Installation was scheduled, and I received a reminder call the day before. Nick and his crew (Carlos, Scott, Solo(?)) arrived on time and were ready to work. Taking time to ensure my property was protected, helping me move furniture I couldn't move on my own, etc. They went to work and didn't stop until the job was complete. They cleaned up, and removed all the debris. They were respectful of my property and my neighbors.I could not recommend them more!
From the first visit with Tony to the estimate and all the way through installation, this was an excellent experience. I appreciate how my wife was treated in my absence from the sales walk-through (not sure if that matters to folks anymore, but it does to me!) and Tony was a total pro. We had three estimates and this was not the least expensive, but we felt it was the fairest and we came away feeling we could trust K & J. They did not disappoint, and installed 10 premium windows in 7 hours, and again, the installation team was efficient and kind to my family while at our house. These windows look great and function beyond our expectations, as the hotspot bedrooms are noticeably cooler already!
Great company. easy to work with and they did exactly what they promised. Jose and his crew were terrific. They left everything cleaner than it was when they came in. They even helped me retrieve my puppy a couple of times,. It wasn't their fault that he was loose. I definitely recommend them.
High recommend really liked this company from start to finish. We have a weird, old house and there were hiccups that I though for sure would have caused problems. They were transparent and did what they said they would do. What more do you want? 👍👍👍👍
Told install would be done 8 - 10 weeks. That got pushed out two more times. Finally, product arrives and one window was mismeasured. New window will take another THREE MONTHS before it can be installed. All the while, it's someone else's fault. Never responded to recent emails or phone calls. You're lead to believe install crews work for them, but they subcontract out. Be sure and get ROC numbers for the install crews, too. I can almost guarantee if any of these windows and doors start leaking, the blame game starts with "it's the window manufacturer's problem." What I wouldn't give for a trade company to actually step up and say, "Yep, we messed up....here's how we can make it right." This is not that company.
This whole team was outstanding. From start to finish. I wish they did more than windows. This was a completed window and door replacement of our houseIt started with Cody. He was professional and explained all of our options in a low pressure environment. Once we decided to go with K & J, they never disappointed throughout the project. The team kept us informed during the ordering stage. Once the windows arrived, they kept their word on the installation start and completion times. The installation team of Nick, Solo, Carlos, Scott, Gary, and Pepe were unbelievable. They were on time every day. At the end of each day, we came home to clean house. They even let our dog out during the day.We kept waiting the bad news to start with a project of this size. It never did. They exceeded all of our expectations.
Fair prices. Awesome service. Friendly, knowledgeable installers. Will hire them again soon to replace bad windows & doors installed by a general contractor who chose to abandoned us in the middle of our room addition job.
From quoting through installation, KJ has been a pleasure to deal with. The entire team does an outstanding job to ensure you get the right product and most importantly, that you are totally satisfied. Very pleased and couldn't be happier with the results. Hard to find a company today that cares as much as they do.
K&J did a phenomenal job! I had gotten quotes from other companies and they were much higher. I am very pleased with their professionalism, quality of work, and service. I highly recommend calling K&J to get a quote!
I have done a lot of remodels for myself as well as fix and flips. K&J did a great job. Our sales rep (Cody) was great. Somethings took a bit of time on the estimates, but everyone is busy right now and we had some custom products we wanted bid so I get it. Good pricing, great products, and their installers were awesome...on time, did a quality job, were super professional and cleaned up after the job. They were extremely classy and friendly and presented themselves as professionals. I will definitely use the company again.
Excellent work, cleaned up well. I would highly recommend - feels like a brand new house.
The team at K&J where absolutely awesome from start to finish! No pressure sales with great pricing!The windows look incredible don’t want to put blinds back up just yet not done soaking it in.The install crew was absolutely fantastic literally got our house done in a matter of 6 hours or so. All very polite and professional.All around awesome experience would highly recommend to anyone looking to replace their windows.
Really great customer service. Very nice and willing to explain everything and not rush.
Fantastic from start to finish! Tony came and brought samples with him and went over the different price levels and there was no hard sell. We chose what we were interested in and he gave us a bid based on that and the prices were much lower than we expected. There was no trying to talk us up to the next price level. The installers Solo, Carlos and Larry, led by Nick were great, they covered everything and cleaned up after they were done and left the house looking better than when they came. Nick thoroughly showed and explained all the features of the windows and made sure we understood everything before he left. They definitely deserve the great reviews they have, we highly recommend them.
K&J Windows have been wonderful to work with. From the initial walk through to the install. Tony was great to work with during the design phase. I did have a rare design for my front door and also needed an outward swing french door for my back door. I originally was going to go with a slider but switched it out early on. Tony was great help and extremely patient w me as I decided what I actually wanted. He was also great with email correspondence with clear and precise diagrams and estimates. The installers Zeb and Richard were incredible. They worked extremely hard and were very polite and nice to have in my home. They always cleaned up their mess and hauled off old doors. The doors look lovely and are very well made. We are extremely happy with both of them. We highly recommend K&J Windows. K&J Windows have been wonderful to work with. From the initial walk through to the install. Tony was great to work with during the design phase. I did have a rare design for my front door and also needed an outward swing french door for my back door. I originally was going to go with a slider but switched it out early on. Tony was great help and extremely patient w me as I decided what I actually wanted. He was also great with email correspondence with clear and precise diagrams and estimates. The installers Zeb and Richard were incredible. They worked extremely hard and were very polite and nice to have in my home. They always cleaned up their mess and hauled off old doors. The doors look lovely and are very well made. We are extremely happy with both of them. We highly recommend K&J Windows.***UPDATE***On new front door. Again K&J did a wonderful job. Our front door is gorgeous and well made. Our only complaint is the finishers of the door. They only offer small samples on their website of colors and stains. Very hard to pic a proper color off a 1 inch square on your computer screen. When the door came completely the wrong color of what was expected K& J informed me that the company that stained it would not work w me to darken the door and basically I was stuck w it as is. I think that is incredibly bad business. If the customer is always right and the customer is not happy w the color then the finishers should come out and simply darken it. Especially after spending thousands of dollars with K&J and purchasing 3 doors from them a little darkened stain does not seem to be too much to ask. I was told my K& J they would no longer be using this particular company to stain their doors. I have not called to confirm this w K&J but it seems a high price to lose a contract just because u won’t darken a stain for a customer. K&J will work hard for you just make sure you see larger samples of colors and styles before you approve.